Annuity New Business Update Effective January 1, 2010 In compliance with state adoption of the 2010 NAIC Model Regulation on Suitability in Annuity Transactions, Phoenix will modify its annuity suitability procedures in 2011. A key component of the law is that the insurer must provide producers with training on this law and the insurers’ product. Iowa is the first state to adopt, effective January 1, 2011. The following procedures will apply beginning January 1, 2011, for Iowa business only. These procedures will be expanded to other states as they adopt. > Training guides with a training completion confirmation form will be located on Phoenix’s Website on individual product pages and within the Application Center. > New and currently contracted producers must review a training guide and submit a signed training completion confirmation form prior to solicitation of new annuity business for that product. > Confirmation forms are included at the end of each training guide and should be emailed to contracts@phoenixwm.com or faxed to 816-221-9672 upon completion. > The Phoenix Annuity Suitability form for Iowa has been updated to include questions on replacement of business. Distribution Administration will communicate the training requirement once contracting is complete. New producers will be asked to submit the completed training confirmation prior to submitting an application. If an application is submitted before the producer has satisfied the training requirement: > Within 45 days of the state’s effective date – the application will be held until the producer completes the training and the confirmation form is received by Phoenix. Compensation will be paid after the training requirement is satisfied and the annuity contract is issued. > After 45 days of the state’s effective date – the application will be returned to the producer and must be resubmitted after the producer completes the training and the confirmation form is received by Phoenix. Should questions arise, contact Phoenix’s Suitability Officer, Thomas McCabe at 518-479-8890. For producer use only. Not for distribution to the public. Annuities issued by Phoenix Life insurance Company (PLIC), East Greenbush, NY, and PHL Variable Insurance Company (PHLVIC), Hartford, CT. PHLVIC is not authorized to conduct business in NY and ME. The insurers referenced above are separate entities and each is responsible for its own financial condition and contractual obligations. Members of The Phoenix Companies, Inc. ©2010 The Phoenix Companies, Inc. | 
