| RBC Insurance (Liberty Life Insurance Company) has recently been notified by the Illinois Department of Insurance that effective immediately, we must discontinue sales of the RBC GLWB and Enhanced GLWB Income Riders in Illinois. |
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| Our income riders were filed by certification. The certification process permits companies to begin selling product(s) prior to a formal review, which can be a very lengthy process. Upon formal review, the Illinois Department of Insurance has now stated that it is not in agreement with our certification. Until this situation is resolved to the department's satisfaction, RBC Insurance must discontinue sales of the riders. |
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| We are in discussions with the department to remedy this situation as quickly as possible. We regret the disruption this may cause you; however, we must comply with this request. We will keep you informed of further developments as they occur. |
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| Regarding new business procedures for RBC Income Riders in Illinois |
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| Any rider new business postmarked by April 9, 2010 and received by end of business day on Monday, April 12, 2010 will be entered into pending status at our service center. After that date, we will no longer accept new business point-of-sale paperwork for rider sales in Illinois. |
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| Issued and pending business currently in house at our service center as of 5 p.m. Eastern Time on April 12, 2010 will not be affected by this change. |
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| Again, we deeply regret this situation and any difficulties it may cause you. Rest assured that this matter is of great importance to us and resolution is of the highest priority. |
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| If you have any questions, please contact the RBC Insurance
Sales Desk at 888-262-8131. |
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| Thank you. |
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